ELEKTRORIDER / CUSTOMER SUPPORT
Document library and after-sales information
Manuals, warranty information, legal terms and customer support in one place. Choose the document or help you need.
Use and maintenance
Start with the manual for your exact model. Check the manufacturer’s instructions for the controls, charging, battery and maintenance requirements.
Purchases and customer support
Visit the relevant page for details about collection, shipping and warranty. When contacting us, include the exact model and your order details to help us handle your enquiry.
Legal documents
Read the full terms and notices on the pages below. If you wish to withdraw from your purchase, the withdrawal information and form are available on the same page.
Still need help after reading?
Can’t find the right manual, or have a question about your order? Send us the exact model and a brief description of your enquiry so we can put you in touch with the right member of our team.